"Success Manager is truly a social animal"
In the very first post of my blog, I mentioned that one of the characteristics of a success manager is that he concentrates and advocates customer needs and opportunities. Now how and when do a success manager do it, in board rooms? No way...... board rooms for me are meant for sign-up and not for decision making.
Decision making requires a lot of offline efforts where you go all out to build conviction on any subject matter. You meet people and talk to them over coffee, in cubicle or cabin or in aisle. At times pool a van back home is also a good idea. Not once or twice but meet regularly, talk about your experience of customer meetings, your understanding of the market, and your idea of addressing available opportunity. Conviction are build when you talk opportunity at right opportunity. One cannot effort to leave everything to chance and start steps 1 2 3 in board rooms. It is always 9 10 and close in the board room.
Start socializing before you extinct.
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